Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our Core Values: Relentlessly Pursue Excellence Empower People & Partners Make a Difference No Boundaries Embrace Possibilities Our Technology team is seeking a QA Automation Engineer to help establish automated quality engineering practices across HALO and enterprise applications. What you will take on (Core Competencies): 1. Test Automation Architecture • Design scalable automation frameworks • Establish reusable automation patterns • Define automation standards and governance • Develop maintainable automation solutions • Support enterprise-scale testing initiatives 2. UI Automation Engineering • Build automated UI tests using Playwright, Cypress, Selenium, or equivalent tools • Validate cross-browser compatibility • Support responsive application testing • Develop regression automation suites • Maintain automation reliability 3. API & Integration Testing • Validate REST APIs and microservices • Develop automated API test suites • Verify integration workflows • Perform contract and schema validation • Support end-to-end testing initiatives 4. Performance & Load Testing • Design performance testing strategies • Execute load and stress testing activities • Analyze scalability bottlenecks • Establish performance benchmarks • Validate production readiness 5. Security & Compliance Testing • Support application security testing • Validate authentication and authorization controls • Verify compliance requirements • Identify vulnerabilities and risks • Collaborate with security teams 6. CI/CD Quality Engineering • Integrate automation into deployment pipelines • Establish automated quality gates • Support release validation processes • Improve deployment confidence • Enable continuous testing practices 7. Test Data Management • Create and maintain automated test data • Design reusable testing environments • Manage test execution datasets • Ensure testing consistency • Support enterprise-scale validation 8. Defect Analysis & Root Cause Investigation • Analyze complex defects • Collaborate with engineering teams • Identify recurring quality issues • Drive preventive improvements • Support production incident reviews 9. Enterprise Application Testing • Test Salesforce integrations • Validate Python based, .NET and web applications • Verify cloud-native applications • Support API integrations • Validate enterprise workflows 10. Quality Leadership & Continuous Improvement • Champion quality-first development • Improve testing processes • Establish quality metrics • Mentor junior QA resources • Drive engineering excellence Our new team member will need: • Bachelor’s degree in computer science or related field • 4+ years QA Automation experience • Experience with Playwright, Cypress, Selenium, or equivalent tools • Experience with API testing tools • Experience in CI/CD environments • Knowledge of cloud-native applications and AWS • Strong analytical and communication skills When smart creative and passionate people get together, the results are astounding and the opportunities limitless! Achieve your potential at Arise. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V