Overview Stewart & Stevenson is Now Hiring a Parts Manager at 1631 Chalk Hill Road Dallas, TX 75212. Responsible for overall and daily management of parts department operations and staff. Responsibilities • Oversee the daily operations of the parts department. • Assure adequate manpower and supplies are available to complete work assignments. • Resolve issues regarding parts or manpower shortage. • Manage all parts department functions including sales, inventory control, shipping, receiving, cycle counting, and recordkeeping. • Ensure effective part warehouse processing, flow, and strategy. • Develop and manage annual departmental budget. • Monitor progress towards budgeted goals and implement cost controls or reductions as necessary. • Monitor gross profit levels. • Review and utilize P&L statements. • Assess departmental performance regarding quality of service and customer satisfaction. • Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution. • Maintain a clean and safe work environment. • Ensure proper safety training and standards are in place, and that safety policies and procedures are followed. • Identify need for and implement process improvements. • Develop marketing plans with sales and marketing departments to develop and increase parts department business. • Contact customers to generate additional business. • Plan and direct complete physical inventory annually. • Establish work standards and evaluate parts department staff's performance. • Identify, address, and implement employee development and training opportunities. • Hire, counsel, and discharge parts department staff as necessary. Qualifications • Ability to organize and direct oneself and effectively supervise others. • Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability. • Possessing the trait of being organized or following a systematic method of performing a task. • Ability to convince a group of people to work toward a goal. • Ability to utilize the available time to organize and complete work within given deadlines. • Ability to communicate in writing clearly and concisely. • Ability to find a solution for or to deal proactively with work-related problems. • Ability to comprehend complex technical topics and specialized information. • Ability to communicate effectively with others using the spoken word. • Ability to take care of the customers’ needs while following company procedures. • Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Education/Experience: • High School Diploma or General Education Degree (GED) required, and four to ten years related experience. • Associates or Bachelor's Degree strongly preferred. • Some college strongly preferred. Prior experience in a parts department required. • Prior experience in a customer service department required. • Strong technical product knowledge required. • Prior managerial experience required. • Prior sales experience (retail and wholesale) required. Computer Skills: Required knowledge of Microsoft Office applications (Word, Excel, Outlook). Working Conditions: Parts department environment. Parts storage area may not have air conditioning. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.