Regional Operations Manager
Knight Commercial · knightcommercial.com
HoustonLead / Manager
The job in short
Regional operations management.
Details
- Found
- 24 d ago · posted 2026-05-19
- Location as listed
- Houston, Houston, TX, US
- Role
- Operations Manager
- Source
- The company’s own careers site
Full description
Ideal candidate will be managing the operational functions of a commercial fire and water clean-up and restoration in Houston and Austin. This position requires someone dependable, professional, customer service oriented and has great communication skills. Experience in the commercial field is required.
Primary Responsibilities:
• Demonstrating sound knowledge in commercial restoration services such as fire, water, mold remediation and flood restoration
• Execute and oversee projects in a completed and established time frame, scheduling of jobs, resources, and manage crews.
• Experience servicing commercial properties
• Ensures productivity and coordination of all staff to meet division goals for quality, profitable operations, and client satisfaction.
• Guarantee customer’s satisfaction in all areas of restoration services performed and provides exceptional Client Services to efficiently resolve all customer complaints.
• Managing Customer and client satisfaction and representing and improving brand operations
• Overseeing all aspects of safety and health requirements and daily production management.
• Overseeing status of small and large-loss jobs and communicating processes with management and ownership.
• Maintaining inventory for equipment, vehicles and facilities related maintenance.
• Ensure clear communication with entire staff, ability to manage relationships.
Position Requirements:
• Focus on personal development, team building, and leadership skills is essential.
• Attention to detail, aptitude for multitasking and calm under pressure.
• Awareness and respect for safety, using care are caution with teammates and customers.
• Strength with multitasking and handling deadlines, organizational and leadership skills.
• Ability to learn quickly and flexible with change and professional challenges.
• Xactimate experience is required.
• IICRC Certification is required.
• Must have current/valid Driver's License.
• Must be willing to travel 75%
Compensation:
• Base salary between $80,000 - $100,000
• Commission of net profit on mitigation jobs managed and completed
• Monthly vehicle allowance and fuel card
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