Are you the One? If you are an honest and trustworthy Guest Room Attendant or a Houseperson with 1 or more years of experience, responsible and with excellent attendance, this may be the opportunity for you! Key Responsibilities: • To maximize guest satisfaction by providing neat and clean guest common areas in accordance with the standards of Greens and the Brand. • Responsible for the usage and organization of supplies in the housekeeping department. • Understands and implements the mission statement, values, and culture always. Primary Functions Include but are not limited to: • Ensure the environment feels welcoming when the guest walks into the hotel. • Maintain the appearance and cleanliness of the entire hotel. • In addition to maintaining the hotel you will tend to the room attendant on the floors when needed, take care of guest requests, and clean rooms from time to time. • Do an exterior property walk picking up any trash, debris, cigarette buds, etc., making sure landscaping looks good, no spillage in the entryway or sidewalks. • Ensure entry door and windows for spots or smudges. • Turn in articles left in rooms to the Housekeeping office for “Lost and Found” handling. • Ensure the quality and quantity of the contents of the linen closet by organizing and cleaning it. • Ensure safety and maximum security. • Respond to guest requests and inquiries immediately. • Meet and exceed guest expectations by providing service and teamwork. • Other duties as assigned or as indicated on the letter of offer. • Report any discrepancies to the Housekeeping Department Supervisor. The ideal candidate: • Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating • Must be able to stand for eight hours, bend, stretch, and reach • Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Long hours sometimes required. • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds Knowledgeable In: • Entire property, staff services, hours of operation, type of rooms, locations • Proper procedures for handling linens, terry, and other supplies. • Sanitation of supplies, guestrooms, and public areas. • Guestroom cleaning procedures • Daily hotel operations, check daily events, and bulletin boards, and be up to date on changes, new procedures, and events • Safety and security measures. • Report or correct any hazardous conditions observed immediately. What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: • High School diploma or equivalent of the same • Multi-task, detail-oriented, remain service-centric • Must be able to work alone. • Comply with all standards. • Manage time effectively • Communicate with guests and co-workers in a friendly and helpful professional manner. • Work as a team member • Assist with guest issues, being professional, and maintaining a hospitable caring attitude. • Well-groomed and professional appearance. • Effective communication skills. • Good listener. • Emphatic and tolerant. • Rational, prudent, and practical.