Are you the One? If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you! Key Responsibilities • Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. • Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times. The ideal candidate will be: • Multi-task, detail-oriented, and remain service-centric. • Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books. • Manage time effectively. • Assist with guest issues with professionalism in maintaining a hospitable attitude. • Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes. What are we looking for? To fulfill this role successfully, you must possess the following: • Well-groomed and professional appearance. • Effective communication skills. • Good listener. • Emphatic and tolerant. • Rational, prudent, and practical. • Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. • Must stand for eight hours, bend, stretch, and reach. • Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required. • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds