SUMMARY: The Claims Team Lead is responsible for the reconciliation of the provider’s reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental filing and other duties that may be assigned. ESSENTIAL FUNCTIONS • Correlate the reimbursement request forms and resubmissions by provider per day in chronological order. • Approvals and denial for reimbursement and resubmissions. • Data entry. • Responsible for generating and distributing copies of denied reimbursement requests to providers. • Filing all reimbursement forms. • Assisting with special rates from the call center. • Relays instructions, messages and other information as requested from the management team. • Maintains a current working knowledge of all company policies, procedures, rules, regulations and memorandums. • Responsible and accountable for updating management on changes and/or extraordinary circumstances affecting the company and/or transportation provider. • Other duties as assigned by management team. REQUIRED SKILLS AND ABILITIES • Excellent communications skills oral and written. • Able to work in a busy environment. • Able to function effectively in stressful situations. • Knowledge of reconciliation and customer service policies and procedures. • Knowledge of Medicaid Non-Emergency Transports preferred. • Able to handle multiple tasks simultaneously. • Computer experience. • Following training, able to adequately implement concepts of Route Logic. • Able to lift and/or move items up to 25 pounds. • Must be able to key 8000+ keystrokes. QUALIFICATION • High School diploma.