Case Planner (Family Connections – Manhattan) Preventive Services · Bronx and Manhattan, NY · Full-Time Posted: October 9, 2026 | Application Deadline: November 16, 2026 Department: Preventive Services Reports To: FC Manhattan Supervisor Location: Bronx and Manhattan, New York Salary Range: $58,000 – $61,000 Employment Type: Full-Time Start Date: Immediate About Us Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. Role Overview Family Connections (FC) Case Planner provides evidence-based intervention for youth and their families. This high-quality, strength-focused family counseling model is designed primarily for at-risk families who have been referred by ACS or their community. Services are conducted in home settings and can also be provided in schools and child welfare facilities. Flexible schedule including some nights and weekends, depending on the needs of the client. Key Responsibilities • Participates in interviewing and hiring of Family Childcare Providers. • Facilitate ongoing in-home family sessions, with families in Manhattan and the Bronx. • Engage all family members in active change focused intervention through facilitation of the Family Connections model. • Conduct ongoing risk and safety assessments, utilizing identified familial strengths to address risk and safety factors. • Maintain clear and concise documentation, meeting both model specific and ACS requirements. • Participate in all model specific trainings, ACS trainings, individual and group supervisions, and ongoing program and department meetings and events. • Collaborate with ACS partners • Other related duties as assigned by supervisor. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Required Qualifications • Bachelor’s degree required • Good written and oral communication skills; computer literate. • Experience in child welfare field strongly preferred. • Excellent time management skills with the ability to meet deadlines in a timely manner while managing competing priorities. • Bilingual preferred, (preferably Spanish, French/Creole) to conduct case management for our families. • Proficient use of Microsoft applications; knowledge of PROMIS/CNNX desired. • Cultural awareness and sensitivity when serving clients that come from different backgrounds and walks of life. Supervisory Responsibility • No Work Environment • Field • Corporate Office Position Type/Expected Hours of Work This is a full- time position. Days and hours of work are Monday through Friday Hybrid at our Queens Hub and Far Rockaway Hub site location. Work hours options are 8:00 am - 4:00 pm, 8:30 am - 4:30 pm, 9:00 am - 5:00 pm, 10:00 am - 6:00 pm Benefits & Compensation • Competitive salary structure • Health, dental, and vision insurance • 401(k) with company match • PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days) • Remote / flexible work options (If applicable) Additional Requirements • Authorized to work in the U.S. • Ability to work in-person in New York City (NYC) • Ability to travel to other Rising Ground Sites (if required) • Ability to travel within the community and do visits Equal Employment Opportunity It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment