Overview The General manager leads the restaurant to ensure a customer centric high performance and agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible of the ins and outs of running a successful Campero restaurant. Responsibilities • Establish objectives and goals for operations and supervise daily shift operations • Procures the implementation of best practices regarding the operation • Models Passion for Service, establishing an engaging dynamic with customers and employees at the restaurant • Attends and resolves problems as they appear in the restaurant operation • Involves himself in the operational and technical training of employees • Provides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policy • Maintains safety and food quality standards • Verifies customer satisfaction/Handles customer complaints, interacting with guests to get feedback on product quality and service levels • Organizes schedules, keeps track of employees’ hours and records payroll data • Places orders from vendors • Manages P&L • Ensures all end of day cash outs are correctly completed • Coordinates daily front- and back-of-house restaurant operations • Controls operational costs and identifies ways for operational efficiency • Coordinates recruitment, selection and onboarding to maintain a complete team in the restaurant • Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils. • Follows and abides by all safety rules, policies, and procedures Qualifications • Must be 18 years of age or older • Must be fluent in English & Spanish • Preferred: 1+ year of experience in similar roles • Ability to lift and push 50 lbs. • Ability to stand for long periods • Flexibility to work nights, weekends, and holidays • Preferred: Food Handlers Card/ ServSafe Certification • Ability to work with computers • Must follow the company Personal Care and Hygiene policies • Must be able to produce authorized U.S. work documents • Must be able to pass background check Expected Behaviors • Friendly, welcoming attitude / Models customer orientation for other employees • Must have excellent interpersonal communication skills to work with others • Energetic Team Leader: Inspires and empowers the team and consistently work towards an engaging environment • Promotes a culture of operational excellence and Passion for Service • Anticipates and prevents problems with a proactive attitude • Sense of urgency • Attention to details • Proactively help where it is most needed in the restaurant Pay Range Starting from USD $73,000.00/Hr. Pay Rate