CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. Position Summary We are seeking a compassionate, organized individual to become a Community Health Worker. This position will require someone who is fluent in a language other than English. The Community Health Worker will assist patients in accessing the variety of social and medical services they need to maintain their health. Key Functions & Responsibilities • Provide education on preventive care, health promotion, and disease management to individuals and families within the target population. • Assist individuals in navigating the healthcare system, scheduling appointments, and accessing necessary resources and services. • Support the clinical team by assisting in screening, assessing, and completing other health-related tasks as needed. • Establish trusting relationships with patients and their families and provide general support and encouragement. • Conduct intake interviews with patients, including enrolling patients into, and/or referring them to, various health, assistance, and social service programs. • Follow-up with patients, by phone, home visits, and visits to other settings where patients can be found. • Assist patients with completing applications and registration forms. • Conduct and verify eligibility determination, enrollment, and follow-up with uninsured patients. • Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. • Be knowledgeable about community resources appropriate to the needs of patients/families. • Act as a patient advocate and liaison between the patient/family and community service agencies (i.e., schools, Department of Human Services, Resettlement Agencies, hospitals, support groups, etc.). • Record patient care management information in the EMR (training provided) and other software no later than 24 hours after patient contact. • Attend regular staff meetings, training, and other meetings as requested. • This position may require travel between CCI sites to provide additional coverage when needed. • Other duties as assigned. Minimum Requirements • High School graduate, or equivalent • Completion of an accredited CHW program required. • Maryland CHW Certification required or must be able to attain certification within 90 days of employment. • Current BLS/CPR certification required. • Previous experience as a Community Health Worker, preferably working with diverse populations. • Cultural competence and ability to work effectively with individuals from various cultural backgrounds. • Excellent communication and interpersonal skills. • Proficiency in languages commonly spoken within the refugee population (i.e., Pashtu, Dari, Haitian-Creole, Arabic, and Dinka) is required. • Familiarity with the local healthcare system and resources. • Ability to work flexible hours, including evenings and weekends, to accommodate the community's needs. • Commitment to promoting health equity and social justice. Why Work at CCI? • Extensive benefits plan • Generous PTO Plan • 403B Retirement Plan + Employer match up to 4% • Tuition Reimbursement • Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. • Our providers are insured for malpractice under the Federal Tort Claims Act. ** CCI Health Services is an Equal Opportunity Employer **