Overview Delivery Dispatcher – Windows Department Position Overview Direct Lumber and Door is seeking a detail-oriented and organized Delivery Dispatcher to join our Windows Department. This role is responsible for coordinating delivery schedules, routing trucks, and serving as a key liaison between sales teams, drivers, and customers to ensure accurate and timely deliveries. Key Responsibilities • Coordinate daily delivery schedules and route trucks efficiently • Communicate with sales teams, customers, and drivers to ensure smooth operations • Verify next-day deliveries prior to loading and confirm customer approval • Inspect and verify all outgoing orders against pick tickets • Manage delivery documentation, including required signatures and records • Monitor back orders, delivery issues, and damaged materials, and resolve accordingly • Assign and adjust driver routes to balance workload and maximize efficiency • Maintain driver logs, trip reports, and ensure regulatory compliance • Assist with inventory control, including cycle counts and discrepancy reporting • Support fleet maintenance scheduling and repairs • Address delivery-related concerns, complaints, and service issues • Assist in warehouse operations, including loading/unloading when needed • Maintain a clean, organized, and safe work environment Qualifications • Previous dispatch experience preferred • Construction or building materials industry experience preferred • Strong communication and problem-solving skills • Ability to work in a fast-paced environment and handle multiple priorities • Detail-oriented with strong organizational skills • Ability to work both independently and as part of a team • Must be able to read, write, and communicate effectively in English Why Join Us? • Competitive salary • Team-oriented work environment • Opportunity to grow within a well-established company