Production Manager Maintenance Division Position Summary Pine Lake Nursery & Landscape is seeking an experienced and results-driven Production Manager to lead landscape maintenance operations and ensure exceptional service delivery across a portfolio of commercial properties. This leadership role is responsible for overseeing daily field operations, developing high-performing teams, driving quality standards, promoting a culture of safety, and maximizing operational efficiency. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is passionate about building successful teams. Key Responsibilities Operations Management • Oversee daily landscape maintenance operations, routing, and crew scheduling. • Ensure work is completed safely, efficiently, and according to company standards. • Monitor production performance and make adjustments to improve efficiency. • Manage equipment allocation and utilization across assigned crews. • Maintain accurate property maps, routing information, and operational records. • Ensure all contract specifications and service expectations are met. Quality Control • Conduct regular property inspections to ensure quality standards are consistently achieved. • Identify deficiencies and implement corrective actions proactively. • Maintain a strong focus on customer satisfaction and service excellence. • Partner with Account Managers to address client concerns and service requests. Leadership & Team Development • Lead, coach, and develop Foremen and field personnel. • Establish clear performance expectations and accountability measures. • Conduct field training and provide ongoing development opportunities. • Promote a positive, safety-focused, and team-oriented work environment. • Support recruiting, interviewing, onboarding, and retention efforts. Financial & Operational Performance • Monitor labor efficiency, production rates, and crew performance. • Assist in managing operational budgets and controlling costs. • Ensure resources are utilized effectively to maximize profitability. • Support strategic planning and operational improvements. Safety & Compliance • Promote and enforce all company safety policies and procedures. • Conduct regular safety observations and field audits. • Ensure crews maintain compliance with company, customer, and regulatory requirements. • Foster a culture where safety is a daily priority. Business Growth Support • Identify enhancement opportunities and communicate them to Account Managers. • Support business growth initiatives through operational excellence. • Assist with planning and executing enhancement projects when needed. Qualifications • Minimum 5 years of landscape maintenance, operations, or production management experience. • Proven leadership experience managing multiple crews and supervisors. • Strong knowledge of landscape maintenance practices and field operations. • Experience with routing, scheduling, workforce planning, and production management. • Understanding of production rates, contracts, budgets, and operational performance metrics. • Ability to read and interpret property plans and site maps. • Experience creating or utilizing Gantt charts and project schedules preferred. • Proficiency with Microsoft Office and operational software platforms; Aspire experience preferred. • Strong communication, organizational, and problem-solving skills. • Bilingual (English/Spanish) preferred. • Valid driver's license and acceptable driving record required. What Success Looks Like • Crews consistently achieve production and efficiency goals. • Properties meet or exceed company quality standards. • Safety expectations are upheld without exception. • Foremen and crew members are developed, engaged, and accountable. • Operational challenges are addressed proactively. • Enhancement opportunities are identified and communicated effectively. • Client expectations are consistently met or exceeded. Who You Are • A proactive leader who anticipates challenges and takes action. • Organized, dependable, and highly detail-oriented. • A strong communicator who earns the trust of crews, clients, and leadership. • Solutions-focused with a sense of ownership and accountability. • Committed to developing people, improving processes, and driving results. Compensation & Benefits • Competitive Salary • Performance Bonus Opportunities • Company Vehicle • Paid Time Off (PTO) • Health, Dental, and Vision Insurance • Professional Development Opportunities • Career Growth and Advancement Employment Requirements • Must pass a pre-employment drug screening. • Drug-free workplace. • Must be legally authorized to work in the United States. Pine Lake Nursery & Landscape is an Equal Opportunity Employer committed to providing a safe, professional, and rewarding environment where employees can build long-term careers and grow alongside our organization.