Education and Experience: • High School diploma and 3+ yrs. of related experience; Associates and Bachelor's degrees, preferred. • Hold DoD-8570 IAT Level 2 certification (Security+ CE) prior to start date. • Ability to work in a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. • Understanding of Satellite Communications (SATCOM) architecture and signal flow. • Expertise in one or more of the following: routers, switches, crypto devices, routing, Promina, CISCO (multiplexers), Juniper, ADTRAN, MSPP, DWDM, Optical Switching, SATCOM/MILSATCOM. • General understanding of network topologies, both transport and IP. • Familiarity with the operation of trunk (bulk), MILSATCOM, and data encryption devices. • Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance. Responsibilities: • Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network. • Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments. • Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues. • Provide advanced troubleshooting and problem resolution of complex network problems. • Interacts with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts. • May be required to troubleshoot issues utilizing established procedures. • This is a rotating shift position and must be available for a rotating shift. • Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary. • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues. • Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems. • Utilization of diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration. • Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications. Clearance/Citizenship: • Secret • Must be US Citizen This position will involve less than 10% travel Location: DGOC WEST = Hill Air Force Base, UT