Overview Looking to TRADE up to a better opportunity? Ready to Take Your Career to the Next Level? Snyder Air Conditioning, Plumbing & Electric, a proud 2024 & 2025 Best of Bold City Winner, is seeking a customer-focused Customer Service Representative (CSR) to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and want to be part of a company that invests in its people, we'd love to hear from you! What You'll Do As a Customer Service Representative, you'll play a key role in delivering an exceptional customer experience while supporting our company's continued growth. In this role, you will: • Schedule and coordinate service appointments • Provide outstanding customer support over the phone and through electronic communication • Maintain accurate customer records and account information • Resolve customer inquiries with professionalism and efficiency • Collaborate with team members to ensure a seamless customer experience • Contribute to company growth through customer satisfaction and retention What We Offer ✅ Competitive pay of $17-$20 per hour, paid weekly✅ Comprehensive benefits package including medical, dental, vision, and 401(k) with company match✅ Paid training program to set you up for success✅ Paid holidays and generous PTO✅ Ongoing professional development and advancement opportunities✅ A supportive team environment with a culture focused on growth and success What We're Looking For • Previous customer service or client support experience • Strong communication and problem-solving skills • A positive attitude and desire to grow within the organization • Experience with CRM systems is preferred • Valid driver's license and clean driving record • Ability to pass a background check and drug screening Why Snyder? At Snyder, we believe our people are our greatest asset. Join an award-winning organization where your contributions matter, your growth is supported, and your career can thrive. Apply today and discover why Snyder is a great place to build your future! Key Improvements • Replaced "trade up" language with a more professional, inclusive opening. • Strengthened the company value proposition and career-growth messaging. • Modernized job responsibilities with action-oriented bullet points. • Enhanced readability with clearer structure and formatting.