Position Summary As a Stock Associate, you will support the back-of-house by packing/unpacking shipments, organizing the stock room, understanding & executing on core operational policies & procedures, telephone answering and anything else required to support product flow and the smooth running of the store. This position requires a close attention to detail, time management, the ability of physical labor, and strong organizational skills Essential Duties & Responsibilities • Ensure timely processing of all shipments, transfers, RTV and damages • Responsible to accept merchandise under the appropriate PO in the system • Communicate effectively with Inventory manager on any discrepancies on PO received • Manage and support online store (Farfetch) by making sure all orders are processed in a timely manner from its assigned location • Ensure accurate pricing of all items received, re-ticketing and execute markdowns in a timely manner • Maintain a designated damage area, and repair log for the staff to utilize • Partner with inventory manager for damaged and defective merchandise directions • Execute and oversee spot checks from different brands and categories weekly • Enforce sales floor replenishment process is completed daily • Partner with appropriate manager to direct new arrivals placement on the sales floor • Provide feedback to manager regarding merchandise handling concerns • Treat all customers and employees with respect and contributes to a positive work environment • Train, direct and coach runners in the moment to meet productivity standard • Maintain all shipment related paperwork and send it over home office weekly • Orders packaging supplies, office supplies, stationary supplies and fixtures needs by placing orders following store monthly and yearly budget; while keeping store management informed • Maintain company standards of neat, clean and organized stockroom • Prepare stockroom for mid-year inventories Qualifications • Stock Experience • Organizational and Time Management Skills • Previous Retail Experience Required, Luxury Goods Exposure Preferred Additional responsibilities may be assigned at the discretion of leadership