The Client Account Manager I work cooperatively with other members of the team to grow existing customers, create new customers and increase customer satisfaction and revenues. Quota is retired by both individual performance and that of the team the CAM I is assigned to support. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Meets or exceeds assigned revenue objectives for a broad array of telecommunications/IT products and services by assisting in the development and execution of strategic sales plans to business customers. • Partners and collaborates with all cross-functional teams required to execute market plans; assuring all related activities are coordinated and mutually supportive to achieve local revenue goals. • Supports the group with any potential information reports. • Assists where feasible with handling of day-to-day issues, account research, event coordination, contract processes. • Develops and maintains collaborative relationships with internal employees. Takes initiative to improve processes that will enhance customer satisfaction and/or increase company profitably. • Manages projects from concept to implementation. Effectively identifies and communicates scope and objectives of project(s). • Work closely with all Alaska Communications internal work groups to obtain required signatures from each work group for each project. • Consistently updates detailed customer profiles, sales activities and contact information. • Performs other duties as assigned and completes projects not specified in this job description. Education: Associate degree in business administration, marketing or closely related field. Equivalent education, experience and training may be substituted for the degree requirement on a year for year basis. Experience: A minimum of one (1) year of experience in a customer service or sales environment to include selling products/services to business customers. Equivalent education and training may be substituted for experience on a year to year basis. Computer Skills: Demonstrated proficiency working with the Microsoft Office suite, to include Word, Excel, Access, Power Point and Outlook. Sales Force proficiency preferred. Additional Requirements: Valid driver’s license is required.