QUALITY ASSURANCE AND FOOD SAFETY TECHNICIAN Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience. Location and hours • Chicago Food Factory: 2136 South Peoria Street Chicago, IL 60608 • 1st Shift: Sunday to Wednesday, 4:30am - 1:00pm • 2nd Shift: Tuesday to Saturday, 8:30am - 5:00pm • 3rd Shift: Sunday to Thursday or Tuesday to Saturday, 8:00pm - 4:30am Responsibilities • The Quality Assurance and Food Safety Technician is responsible for ensuring food safety policies are being adhered to and product quality standards are being met in our Food Manufacturing Plant. • Assist the front-line supervisory staff in ensuring adherence to GMP and HACCP program compliance. • Ensure the manufacturing processes and facilities of the company meet quality standards with emphasis on product safety, sanitation, environmental awareness, and customer satisfaction. • Ensures product quality through random on-floor quality checks; ensure the facility meet FDA standard by regular internal audit. • Perform routine audits in the plant & warehouse to ensure that company standards are met. • Responsible for Food safety and quality control training class and schedule. • Responsible for HACCP records keeping, review, verification, and corrective actions. Updates or assists in the revisions of SOPs and specifications as required. • Responsible for collecting and sending microbiological and chemical samples for lab test and verify that the results comply with the standards. • Ensure supplier information updated and the material received follow company's QA standards. Ensure finished product specification, microbiological and chemical integrity. • Perform audits of the factory (i.e. daily pre-operational checks, internal audits, etc.). • Conducts in-depth investigations to assist in resolving non-compliant product or practice, in a timely fashion and applies findings to improve the process. Qualifications • Post-secondary education in Food Science, Chemistry, Public Health or Biological Science. • Knowledge of food safety standards. • HACCP plant experience is an asset. • Previous leadership experience preferably in a Food Processing facility. • Effective communication skills. • Strong organization skills and attention to detail. • Ability to work under tight deadlines & pressure. • Must be computer literate. • Bilingual - English/Spanish an asset Why you should join our team: • Full-Time starting immediately at $20.00-22.00/hour. • Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way. • Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive group health benefits, and retirement plans that recognize your outstanding contribution. • Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential. • Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs. • Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities. For more information about us and our opportunities, please visit www.bentosushi.com. We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; Quality Control Technician, Quality Assurance Technician, Quality Assurance, Quality Control, Food Safety, Food Technician, Food Production.