About Wilmington Health Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve. Purpose: The RN is responsible for delivering quality patient care through the nursing process of assessment, planning, implementation and evaluation. Essential Duties/Responsibilities: • Maintains patient confidentiality • Performs telephone triage as needed • Taking complete, accurate messages from patients and relaying them to appropriate physician • Collaborates and coordinates with business office staff to schedule patient appointments (includes office, outpatient procedures, hospitals, and other medical facilities) • Utilizes nursing process effectively in assessing patient needs and planning appropriate follow-up/intervention • Documents assessment and interventions thoroughly and concisely • Develops patient education materials, triage protocols, and clinical guidelines in collaboration with physicians • Uses computer system efficiently and accurately • Provides patient/staff education • Oversees LPN's and CMA/RMA • Performs specialty procedures as trained and as needed: • Peripheral IV therapy • IV Therapeutic phlebotomy • Lab draws as ordered • Access of implanted ports • Performs other duties and projects as assigned Other Duties: • Ordering medications and supplies • Patient education • Monitoring Infusion therapy • Ongoing assessment for potential reactions/side effects QUALIFICATIONS Required: • North Carolina or Compact RN license • Associate or Bachelor’s Degree in Nursing • BLS certification • ACLS certification ADA Physical Demands: Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day) Physical Demand Required? Frequency Standing Continuously Sitting Frequently Walking Continuously Kneeling/Crouching Rarely Lifting Rarely RN Competencies General • Customer Service • Attention to detail • Effective Communication Skills • Professionalism/Integrity/Responsibility • Teamwork/Process Focus • Dependability/Punctuality • Interpersonal Relationships • Judgment/Decision Making/Problem Solving • Quality/Quantity • Initiative • Safety/Housekeeping • Organizational Skills/Time Management • Med/IV • Computer Knowledge/Skills • Procedures • Triage – Phone and Face to Face • Specimen Collection • Assessment Skills • Documentation • Equipment Maintenance