Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs. Key Responsibilities: • Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing. • Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements. • Efficiently process telephone orders for Mack and Volvo truck parts. • Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts. • Handle payments and obtain credit authorizations as necessary. • Conduct regular inventory checks to maintain accurate stock levels in the parts counter. • Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction. • Inspect returned parts for defects and facilitate exchanges or refunds as needed. • Organize and label parts in the warehouse according to established systems for easy retrieval. • Catalog and categorize parts to ensure proper placement on the stock shelves. Qualifications: • Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts. • Experience with Volvo, Mack Isuzu, Hino parts is a plus • Familiarity with CDK software is a plus. • Strong ability to read and comprehend instructions and information. • Excellent communication skills to assist customers effectively at the parts counter. • Willingness to learn the dealership’s computer system through training. • Maintain a professional appearance and demeanor. What We Offer: • Competitive salary and benefits package. • Opportunities for professional development and growth. • A supportive and dynamic work environment. Ready to Join Us? If you’re interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!