Job Title: Service Coordinator - Substance Use (LCDC required) Program: Outreach, Screening, Assessment & Referral (OSAR) Location: Amarillo, TX (also serving the surrounding area) Salary: $40,809.60 / year Job Type: Full-Time Why Join Texas Panhandle Centers (TPC)? At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community. • Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF). • Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision. • Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan. • Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember). • Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage. • TPC Full Summary of Benefits FY2027 Position Overview: Texas Panhandle Centers is seeking a Service Coordinator for Substance Use (1077) (LCDC required) to deliver trauma-informed care, skills training, and recovery planning to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment. Key Responsibilities: • Maintain ethical and professional communications at all times using respectful trauma-informed care language. • Provide screening and assessment to individuals (adults and adolescents) with substance use/abuse related issues and determine appropriate treatment (in-patient or out-patient) for such individuals. • Refer clients to appropriate agencies providing substance use/abuse treatment. • Determine priority of individuals on waiting list for in-patient treatment, and provide appropriate follow-up services with clients in out-patient treatment. • Schedule appointments for OSAR services. • Enter data in Clinical Management for Behavioral Health Services (CMBHS) in a timely manner. • Submit all client data, time sheets, travel requests, leave requests, purchase requisitions, and special reports to Administration in accordance with agency procedures and within the time frames specified. • Coordinate services with probation departments, courts, and other agencies as necessary. • Work as part of the on-call rotation. • Intervene when necessary using verbal PMAB, CPR, and First Aid, as needed. • Maintain training as required by the OSAR contract and by the agency. • Provide services to regional clinics as required by the OSAR contract. • Meet productivity standards as set forth by OSAR, supervisor, and center management. • Perform other essential functions and tasks necessary to carry out the purposes of the position. • Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised. Qualifications & Credentials: Education & Credentials (Required): • Licensed Chemical Dependency Counselor (LCDC) license to qualify as a Qualified Credentialed Counselor (QCC) in the state of Texas. • LCDC license must be current and in good standing. • High school diploma or GED. • One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE). • Valid Texas Driver’s License with an insurable driving record. • At least 18 years of age. • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents. Experience Level Tiering: • Graduate-level coursework in a related field may substitute for up to 1 year of required experience. Preferred Qualifications: • Bilingual (English/Spanish) is a strong plus. • Experience with providing substance use treatment services. Texas Panhandle Centers is an Equal Opportunity Employer. #ZR