Job Title: Case Manager - Adult Behavioral Health QMHP (1311) Program: Assertive Community Treatment (ACT) Team Location: Amarillo, TX (also serving the surrounding area) Salary: $40,809.60 – $46,009.60 / year (based on experience level I, II, or III) Job Type: Full-Time Why Join Texas Panhandle Centers (TPC)? At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community. • Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF). • Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision. • Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan. • Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember). • Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage. • TPC Full Summary of Benefits FY2027 Position Overview: Texas Panhandle Centers is seeking an Adult Behavioral Health Case Manager (1311) to deliver trauma-informed care, skills training, and treatment planning to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment. Key Responsibilities: • Maintain ethical and professional communications at all times using respectful trauma-informed care language. • Apply a team approach to serve an intensive caseload of adults with behavioral health issues in addition to substance use, involvement in the criminal justice system, and/or frequent use of inpatient hospitalization. • Refer and link individuals to community resources, provide case management services, substance use treatment, and housing and/or employment skills training. • Deliver culturally competent care activities and collaborate among all participants involved with the individual’s care. • Provide assessment and treatment planning with the clients, work with the team to ensure appropriate services are provided, and utilize a person-centered approach to engage with individuals and identify goals for services and treatment. • Assist and collaborate with the supervisor and all programs in the adult behavioral health team to ensure evidence-based ACT model of treatment is provided, and to promote skills development and community stability for the client population. • Train in state-approved curriculum that emphasize in evidence-based practices to help improve daily functioning and stability in the community. • Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised. Qualifications & Credentials: Education & Credentials (Required): • Bachelor’s degree from an accredited university in Psychology, Sociology, Social Work, Counseling, or a related Human Services field required for Qualified Mental Health Professional (QMHP) credentialing. • Valid Texas Driver’s License with an insurable driving record. • At least 18 years of age. • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents. Experience Level Tiering: • Case Manager I ($40,809.60/yr): Entry Level – No experience required. • Case Manager II ($43,305.60/yr): Minimum 1 year of behavioral health case management experience. • Case Manager III ($46,009.60/yr): Minimum 2 years of behavioral health case management experience. • Graduate-level coursework in a related field may substitute for up to 1 year of required experience. Preferred Qualifications: • Bilingual (English/Spanish) is a strong plus. Texas Panhandle Centers is an Equal Opportunity Employer.