SUMMARY Under supervision, to admit and register patients, coordinate financial aspects of the patient’s hospitalization, cashiering, financial counseling, billing and collection of accounts; and to do other related work required. Duties/Responsibilities: • Greets and accommodates patients in professionally courteous manner, and expedites communication to other hospital departments. • Performs on line computer registration and initiates creations of files with patient information entered into and discharged from computer in timely manner. • Responsible for asking for deposits, taking payments, explaining financial requirements to patient or responsible party and recording and reconciling financial transactions accurately. • Identifies and contacts primary and secondary insurance payers to obtain verification/authorization for service to patient at time of registration. • Prepares pre-admissions and admitting forms, prepares admitting and discharge and discharge reports. • Review hospital admissions to ensure accurate financial and biographical data and documentation have been obtained and properly entered into the hospital records • Obtains patient signatures on required documents; distributes copies of patient documents in a timely manner. • Maintains, demonstrates and is assessed on the knowledge and skills necessary to provide for the physical, psychosocial and cultural needs appropriate to the age of the patients served on his/her assigned unit. • Interprets and explains to patients and their family’s charges, services, and hospital policy regarding payment of bills. • Performs various clerical duties to expedite the billing process, including recording patient identification data, physician diagnosis, etc. • Answers all inquiries regarding patient accounts. • Researches all information to complete billing process. • Assumes responsibility for all accounts within one or more pay classes. • Follows up accounts until zero balance or turned over for collection. • Processes and distributes copies of billings as required. • Maintains required records, reports and files. • Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. • Other duties as assigned Education and Experience: • Minimum of 6 months year of billing or follow up experience in a healthcare setting, or related medical environment required. • Completion of high school or equivalent.= preferred Required Skills/Abilities: Knowledge of: • Principles of computer control systems and modern office methods • Basic concepts of admitting, billing and collection language and procedures. • Fundamentals of key-disk data entry systems • PPO/HMO and commercial insurance benefits and billing requirements. • Principles of computer control systems and modern office methods • Basic concepts of billing and collection language and procedures. • Fair credit and collection practices. • Fundamentals of key-disk data entry systems. • AS 400 terminal use and operation. Ability to: • Effectively communicate both orally and in writing to individuals and groups • Establish rapport with and maintain cooperative, productive working relationships with staff, volunteers, groups, and the community • Establish and maintain necessary records and controls prepare reports, charts and correspondence • Operate AS400 system, CRT, PC, Fax, photocopier and PBX • Obtain and record accurate information Physical Requirements: • Body Positions: Sitting and standing for prolonged periods. • Body Movements: Arm and hand dexterity. • Body Senses: Must have command of close and distant sight, color perception and hearing. • Strength: Ability to lift and move up to 25-pounds.