SUMMARY Responsible for daily cash posting, reconciliation, and error resolutions and is completed accurately and timely. REQUIREMENTS RESPONSIBILITIES AND DUTIES:  Maintains an accurate record of daily cash receipts through the mail, the courier, the lock box and electronic funds transfer. Receives and keys credit card payments daily, maintaining appropriate copy for documentation  Post insurance and personal payment to the correct accounts from copies of checks, receipts and electronic transactions  Reconciliation: Performs daily ERA/EFT’s reassociation and reconciles exceptions.  Calculates and verifies correct contractual adjustment and posts to correct patient account  Payment error resolution  Receives and keys patient, insurance and government payment transfers daily  Resolves unidentified payments daily by identifying the correct account or processing a refund  Maintains established CBO policies and procedures, objectives, quality improvement, HIPAA, UB compliance, applicable statutory compliance, and safety standards.  Processes Daily Cash Posting including posts, balance, and files approved cash posting.  Receives and keys credit card payments daily, maintaining appropriate copy for documentation.  Resolves unidentified payments daily by identifying the correct account or processing a refund  Processes government payment exceptions resolution: o Tracks DSH, Withholds, Advances for Government Payors. o Research and resolve Medi-Cal (or other) advances/retractions  Performs other related duties as assigned or requested. EDUCATION & EXPERIENCE REQUIREMENTS:  High School diploma/GED preferred  Clerical experience: Healthcare business office experience and/or cash handling experience preferred SKILLS & ABILITIES REQUIREMENTS:  Proficient in MS Word, Excel, Outlook  Strong customer service skills  Bilingual English/Spanish is required  Excellent verbal and written communication skills  Basic knowledge of government payor regulations, contracts and adjudication  Advanced analytical skills  Excellent Organizational skills PHYSICAL REQUIREMENTS:  Body Positions: Sitting and standing for prolonged periods.  Body Movements: Arm and hand dexterity.  Body Senses: Must have command of close and distant sight, color perception and hearing.  Strength: Ability to lift and move up to 25-pounds.