Join Our Team at Car Spa, Inc.! Are you a hands-on leader with a passion for automotive service and team development? Car Spa, Inc. is seeking an experienced and motivated Oil Shop Manager to oversee our oil change operations and ensure exceptional service. In this role, you'll lead a team of technicians, manage workflow and inventory, and uphold the highest safety and service standards while creating outstanding customer experience. If you're ready to take your career to the next level with a growing company that values excellence, accountability, and leadership, we want to hear from you! Position Overview As the Oil Shop Manager at Car Spa, Inc., you will be responsible for leading the day-to-day operations of the oil change center. This is a hands-on leadership role requiring a strong focus on customer satisfaction, employee development, and operational efficiency. You will manage a team of oil technicians, ensure compliance with safety and service standards, and drive performance to meet departmental goals. Your leadership will be key to delivering a smooth, high-quality service experience for every customer—while maintaining a safe, well-organized, and profitable operation. Key Responsibilities Customer Service Leadership • Ensure a customer-first environment in all oil shop operations. • Address and resolve customer concerns quickly and professionally. • Make initial contact with customers and recommend services based on manufacturer guidelines. Team Management • Schedule and staff the Oil Center according to volume and business needs. • Train and certify all oil techs per Car Spa's training standards. • Evaluate employee performance through regular check-ins, 30-day, and annual reviews. • Provide coaching, feedback, and corrective action as needed. • Perform responsibilities in accordance with Car Spa’s employee job descriptions and standards. Operational Excellence • Monitor inventory levels and order supplies as needed. • Perform monthly physical inventory counts and manage supplier relationships. • Maintain Oil Center equipment and ensure it is in proper working order. • Conduct ongoing safety training and ensure OSHA compliance. • Oversee payroll budgeting and manage labor costs effectively. • Ensure accurate recordkeeping, reporting, and regulatory compliance. • Support operations during emergencies or staffing shortages, including being available to work if the schedule requires. Leadership by Example • Perform opening and closing duties. • Lead a team focused on efficiency, safety, and service quality. • Uphold and enforce Car Spa's policies and procedures. Work Environment • Must be able to work both indoors and outdoors in all weather conditions. • Must navigate around moving vehicles safely and maintain situational awareness at all times. • Regular physical activity including bending, reaching, stooping, and stepping in/out of vehicles. • Required to wear PPE including protective gear, safety goggles, gloves, bump cap, etc., as per safety guidelines. Qualifications • Prior experience in Oil/Lube Center management or a similar automotive leadership role. • Proven customer service and team management skills. • Familiarity with basic business operations and management competencies. • Ability to lead by example and hold teams accountable to high-performance standards. Perks and Incentives • Earn performance-based bonuses every 4 weeks! • Employee Discounts start right away! Benefits (After 30 days) • Health Insurance (Medical, Dental & Vision) • Company-Paid Life & AD&D Insurance • Company-Paid Short-Term & Long-Term Disability • Flexible Spending Accounts (FSA) – including Dependent Care • Employee Discounts • Paid Time Off (PTO) Why Join Car Spa? Car Spa is a growing leader in the car care industry, offering career growth, stability, and a team-oriented environment. Join a company that values hard work, integrity, and professional development. Car Spa, Inc. is an Equal Opportunity Employer.