Overview Service Greeter Representative greets visitors in a friendly, interested, and helpful manner. This person directs visitors to one of our available Service Advisors so they can assist them with their vehicle service needs. In addition this person is a liaison between the Service, Sales and Parts department. In addition, he or she performs clerical and administrative duties for the Service department. The ideal candidate has some previous experience in a similar position (customer service, call center, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities • Meet and greet service customers promptly in a professional and courteous manner. • Assist the Service Advisors and provide administrative assistance as needed. • Liaison between the service, sales and parts department. • Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed. • Continually learn about product updates, features, accessories, inventory and their benefits to the customer. • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. • Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals. • Attend service meetings and training sessions as required. • Follow all company policies and procedures. • Performs other duties as assigned. Qualifications • No experience necessary. • Service or hospitality industry experience a PLUS! • Automotive experience a PLUS! • Must be able to work weekends. • Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude. • Must have the drive, passion and confidence to be successful. • A desire and ability to work in a performance and process driven environment. • Excellent customer satisfaction skills. • Professional appearance and work ethic. • Self-starter and self-motivator. • Bilingual a PLUS! • Confidence in your ability to be successful. • Great attitude with high-energy. • Ability to work well in a process driven environment. • Outstanding communication skills in both verbal and written. • Valid driver's license with a good driving record.