Job Position: Digital Campaign Manager Department: Digital Sales Reports to: Senior Vice President, Digital Operations FLSA: Exempt (PRO-CRE) Status: Full-time Work Location: Atlanta, GA, Baltimore, MD, Charlotte, NC, Dallas, TX, Houston, TX, Indianapolis, IN, Philadelphia, PA, Raleigh, NC, Richmond, VA, OVERVIEW: The Digital Campaign Manager is responsible for overseeing the execution, optimization, accuracy, and performance of digital advertising campaigns across assigned markets. This role serves as a key operational leader within their region, ensuring campaigns are delivered accurately, issues are resolved quickly, and internal teams are supported through clear communication and strategic problem-solving. The DCM works closely with the Digital Product Team (IMM), leadership, and support departments to maintain high standards of campaign execution and client satisfaction. ESSENTIAL RESPONSIBILITIES: • Oversee digital campaign fulfillment within assigned markets, from order entry to recap delivery, acting as “air traffic control” between Sales and Product Teams • Act as the day-to-day point-of-contact for Sales when it comes to running digital campaigns for their clients • Review and approve digital orders in Wide Orbit for assigned markets • Work directly with Integrated Marketing Specialists (sales) and Digital Sales Managers to collect all needed creative assets to fulfill campaign delivery • Create the digital campaign ticket in ClickUp, ensuring all campaign details are entered, including but not limited to digital product, impression/delivery, targeting requirements, etc. • Submit and manage any design requests to the Creative Services team • Assign digital campaign elements to specialized Product teams for trafficking via ClickUp • Collect campaign delivery data and screenshots from the Product Team to produce digital campaign recaps for local Sales teams in assigned markets • Hold regular stand-up calls with DSMs in assigned markets to ensure successful campaign delivery • Work with the Digital Sales Manager to assist with proposal creation, providing creative guidelines and details on deliverables • Hold regular stand-up calls with Digital Product teams to ensure campaigns are delivering properly and optimized for client success • Lead problem-solving efforts related to digital campaign delivery, performance challenges, and technical issues • Ensure campaign accuracy, including correct targeting, creative placement, scheduling, and reporting KNOWLEDGE/SKILLS/ABILITIES: • Strong understanding of all O&O platforms, as well as extended network/audience platform digital advertising platforms, mobile streaming, Meta, SMS and email marketing tools • Proven ability to analyze campaign performance data and apply insights for optimization • Exceptional problem-solving and troubleshooting skills • Strong communication skills with the ability to coordinate across internal teams and leadership • Experience managing or mentoring team members in a campaign or digital services environment • High attention to detail with a strong commitment to campaign accuracy and quality control • You must be able to work as part of a team • You must be enthusiastic and disciplined; a self-starter who can thrive in fast-paced environments with tight deadlines and aggressive performance targets • Demonstrated ability to lead, motivate and direct a team to include but not limited to: • Provide regular constructive feedback • Resolve issues/conflicts with diplomacy on time • Provide ongoing guidance and support for growth and development • Deploy effective coaching skills • Practical understanding of anti-harassment and discrimination laws • Ability to effectively administer performance reviews, and corrective action plans as appropriate. • Ensure team (s) attend mandatory department and/or mandatory company training (s) as required. • Submitting a criminal background check • Legal right to work in the United States DIGITAL CAMPAIGN MANAGER QUALIFICATIONS Bachelor’s Degree preferred, minimum 5 years’ experience in media, marketing, advertising or related experience; or equivalent professional experience.