POSITION: Quality System Engineer - CAR LOCATION: Jupiter, FL STATUS: Salary-exempt JOB SUMMARY The position is responsible for ensuring that business processes within PSM are properly implemented, maintained and improved under a Quality Management System (QMS) which complies with both internal and external requirements. In addition, the position is responsible for leading the corrective action process (CAR). ESSENTIAL DUTIES AND RESPONSIBILITIES • The essential functions of the job include, but are not limited to, the following: • Ensure compliance of the QMS with the current ISO 9001 standard, AS9100 standard where required, as well as customer, legal and regulatory requirements. • Guide and support all business functions in designing, mapping and improving business processes, work instructions, forms and other management system documents. • Serve as a point of contact for questions pertaining to document control and promote document control best practices across the business. • Assist users with proper utilization of electronic document management systems (eDMS). • Lead or actively support training activities related to the QMS, business processes, document management or other quality related matters. • Further develop and ensure implementation of document management policy, corrective action process documentation, and other quality management system documentation. • Participate in the internal audit program through conducting and supporting audits. • Support preparation and facilitation of external audits as required, including timely responses to external audit findings. • Lead CAR process to support timely closure of action items and effective reviews. • Seek opportunities for improvement in CAR status visibility and reporting. • Promote effective root cause analysis and corrective actions to prevent issues from recurring. • Ensure high-risk nonconformances and the respective CARs are appropriately escalated. • Issue corrective action requests (CARs) for nonconformities as deemed necessary. • Promote timely closure of CARs through leading and attending regular CAR meetings, as well as proactive follow up. • Support collection, analysis and reporting of business metrics as assigned, including but not limited to the CAR process. • Support continual improvement activities pertaining to the quality management system. • Assist with implementing new or updated standards, including performance of GAP analysis. • Promote the process approach and risk-based thinking. • Perform other tasks as assigned. MINIMUM REQUIREMENTS Education & Training • Bachelor’s Degree in Engineering or related technical field, or 3 years relevant experience. • Basic level of ISO 9001 auditor training required, ISO 9001 Lead Auditor preferred. • Quality Management certification (e.g. CQE, CMQ/OE, SSBB) Skills/Experience • 2+ years of experience leading root cause analysis and corrective action management • 3+ years of experience working with Quality Management Systems and ensuring compliance to the current ISO 9001 standard • 3+ years proven track record as a presenter and trainer • 1+ years of experience leading internal audits • Experience in the industrial gas turbine industry, aerospace industry or other relevant industry preferred. • Experience working in Teamcenter • Good planning and organization skills, and ability to handle multiple tasks in parallel • Systematic way of working, ability to define and maintain structure and systems • Very good cross-functional understanding of industrial business processes • Proficient in Microsoft Office Suite • Fluency in English • Very good technical writing capabilities • Knowledge of RCA tools such as 5-Why, Fishbone Diagrams, etc. • Very good communication skills • Ability to cope with pressure and resistance while maintaining professionalism • Ability to work independently, demonstrating initiative and ownership • Result oriented, delivering reliably on time with accuracy and attention to detail • Willingness to work in a small team environment Equal Opportunity Veterans/Disabled