We LOVE to train! We are looking for an individual who... • Is compassionate and empathetic. • Is able to maintain positive, cooperative relationships with other employees. • Conducts themself in a confident and professional manner at all times. • Is comfortable learning and utilizing computer systems. • Is confident in basic computer skills, including typing 30 words per minute. • Enjoys answering client inquiries about basic animal care questions and routine procedures, in-person or via phone. • Is experienced in guiding clients to make appropriate decisions. • Is comfortable admitting patients and handling medical record entries accurately. • Can accurately handle payment transactions. • Takes initiative to keep busy, learn more, and to make improvements. • Has experience with preparing financial estimates and reviewing them with a client. • Calmly and effectively works as part of a team under emergency circumstances. • Is detail-oriented. • Has experience with receiving and relaying telephone, fax and email messages accurately and promptly. • Feels and expresses a genuine liking for animals and their owners, and for working in an animal care field. • Enjoys greeting clients with poise and natural effort. • Is skilled in turning future clients (phone-shoppers) into clients via relationship building and bonding. • Can easily remember client and patient names and use them. • Has experience handling client correspondence, such as including procedure reminders, thank you cards, welcome cards, sympathy arrangements, and A/R statements. • Is eager to maintain a professional/welcoming appearance of the front office and lobby. • Physical effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40lbs). Walks or stands for extended periods of time, frequently works in a bent position. • Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratched and contagious diseases. WHAT YOU'LL LEARN • Expansive customer service skills • Medical record-keeping • Canine and feline animal restraint • Animal anatomy and physiology • Canine and feline diseases and conditions • Surgical procedures, purposes, and processes • Basic diagnostic sampling and preparation: fecal flotation, urinalysis, ear cytology, and more! • Medical terminology • Pharmacology • Emergency response • Vaccines and vaccination schedules • Basic grooming services • Leadership skills ...and much more! BENEFITS • Health insurance • Vision insurance • Dental insurance • Life insurance • Paid time off • 401(k) matching • Discounts on veterinary care, daycare, boarding and grooming for personal pets • Tuition sponsorship for a Veterinary Technology Associate's Degree from Penn Foster College • Advancement opportunities • Unlimited continuing education opportunities • Tickets to local sports games, including Jacksonville Jumbo Shrimp and Icemen • Participation in community events, fundraisers and donation drives • Annual salary raises based upon performance, growth and attitude • 4-day work week (enjoy 3 days off!) • Birthdays off! • Family-feel environment • Routine goal-setting and individualized attention towards achieving personal and professional goals Schedule requirements • 40 hours per week • 4 days per week • Every other weekend required • Overtime available • Closed on Thanksgiving, Christmas Eve, and Christmas Day At Forever Vets Animal Hospital, we believe in giving the best service to our community in whatever way we can serve. As a Veterinary Technician, you are expected to follow the hospital’s mission in providing the best customer service possible to all our clients while performing all previously-stated duties. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Continuing education credits • Dental insurance • Employee discount • Flexible schedule • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Professional development assistance • Retirement plan • Tuition reimbursement • Uniform allowance • Vision insurance