The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health. Benefits: • Free Medical, Dental & Vision • 13 Paid Holidays + PTO • 403 (B) retirement match • Life Insurance, EAP • Tuition Reimbursement • SEIU Union • Flexible Spending Account • Continued workforce development & training • Succession plans & growth within QUALIFICATIONS Education: • High School or GED Experience: (Required) • Travel to different clinic locations • Bilingual • Proficient Microsoft Office • EHR- Electronic Health Record (Preferred) • PMS- Practice Management System (Preferred) • Good organizational skills ESSENTIAL DUTIES AND RESPONSIBILITIES • Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager. • Meets and greets patients; announces, directs, and/or escorts to the appropriate area. • Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager. • Must be able to cope in a “fast-paced” environment. • Organizes and maintains file system; files correspondence and other records. • Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized. • Input patient information and demographics into the computer system. • Demonstrates a high level of professionalism in dealing with confidential and sensitive issues. • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. • Ability to effectively communicate with people at all levels and from various backgrounds. • Understand and respond to a diverse population. • Perform some repetitive motion activities. • Pull Medical/Dental/Mental Health charts. • Process Patient Registration. • Maintain patient flow and reduce waiting time as much as possible. • May schedule appointments for patients and specialty care. • May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing. • Collect co-payments and/or fees and donations. • Handles other duties as requested by the Clinical Manager. • Handles billing for Medical/Dental/Mental. • Electronic Health Record (EHR) inputting prescriptions and patient charts. • Practice Management System (PMS) Registration, Scheduling and Billing. St. John’s Community Health is an Equal Employment opportunity employer