Our Mission Providence Medical Group is a physician-owned group that strives to be the best multi-specialty medical group in the Miami Valley region. We provide a patient centered environment that allows each Providence employee to deliver high quality care to the communities we serve. Providence Medical Group is a progressive organization offering competitive compensation and benefits in a supportive, professional work environment. We are currently in search of a Front Office Specialist for our busy Germantown location. PMG Germantown, like all Providence primary care practices, is a recognized Patient-Centered Medical Home, and focuses on building lasting patient relationships based on trust and continuity of care. What you will do: The Front Office Specialist is typically the first point of contact (via phone and in-person) for the office. You will provide a wide variety of administrative support duties including but not limited to: Job Duties: • Greets patients and visitors in a courteous and friendly manner • Answers telephone calls, schedules appointments, and completes referrals • Verifies patient demographics and insurance information and ensures information is up to date and accurate • Collects co-payments and outstanding patient balances • Ensures patients are scheduled for follow-up appointments and annual well visits • Position continually requires demonstrated poise, tact and diplomacy. • Any other duties relating to the business operation of the medical practice that may be assigned by the provider or site supervisor. Job Requirements: • Completion of a high school diploma or equivalent. • Previous front office experience or background in general office work. • Ability to comprehend established office routines and policies. • Learns quickly from oral and written instructions. • Ability to operate a computer. • Knowledge of medical terminology. • Knowledge of CPT & ICD-10coding. • Understand HIPAA (Health Insurance Portability and Accountability) • Good organization skills • Tact and diplomacy Preferred Qualifications: • AthenaOne training/experience Benefits: • Medical, Dental, and Vision coverage • Short Term Disability • Long Term Disability • AD&D insurance • Employee assistance program • Flexible spending/Health Savings account • Life insurance • 401K • Opportunities for advancement • Paid time off