HOST/HOSTESS JOB DESCRIPTION Title: Host/Hostess Reports to: Manager on Duty SUMMARY OF POSITION: The first employee to interact with arriving guests as they enter Wings Etc. It is the function of the host/hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service from Wings Etc.by their exchange with the host/hostess. DUTIES & RESPONSIBILITIES: • Make sure all menus are wiped down, free of spots or stains, and complete. • Make sure entry doors are clean, free of debris and inviting. • Check with manager to assure there are no large or private parties you do not know about. • Greets guests, escorts them to their table, pull seat out for the ladies, and present menus. • Communicates to the server they have been sat. • Keep in constant contact with manager with wait list. Indicates to guest numbers of tables in front of them. • Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations. • Say good-bye to all of the guests. Check to see that everything was wonderful. • Informs manager with every guest and if there was any kind of problem quickly get a manager. • May prepare beverages and expedite food orders. • Executes the outs checklist to Wings Etc. Standards • Assists Servers/Bartenders in bussing of tables. QUALIFICATIONS: • Be able to work in a standing position for long periods of time. • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.