MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS Position Summary: To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay. JOB QUALIFICATIONS Minimum Education (Indicate minimum education or degree required.) • High School Diploma. Preferred Education (Indicate preferred education or degree required.) • N/A Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.) • Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience. • Medical terminology, knowledge of payer requirements and programs which the patient may be eligible. • Excellent communication skills. • Ability to communicate effectively verbally and in writing. • Must be able to work in a union environment. Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.) • N/A Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.) • Current Los Angeles County Fire Card required (within 30 days of employment). • Assault Response Competency (ARC) required (within 30 days of hire) Full-Time, Days