Key Responsibilities: • Greet patients and visitors in a professional and compassionate manner. • Respond to inquiries, provide information, and handle patient concerns or complaints • Facilitate the check-in and check-out process for patients. • Adhere to healthcare regulations, including HIPAA, to ensure patient privacy and confidentiality. • Schedule and confirm follow up appointments. Schedule any additional testing required besides initial appointment. • Assist with data entry and maintain office supplies. • Uses an EMR system for scheduling and other needed tasks, such as billing. • Responsible for ensuring complete and accurate daily documentation is uploaded. • Maintain accurate and confidential electronic health records (EHR) for each patient. • Other duties as assigned Qualifications: • Previous experience in a receptionist or customer service role is desirable. • Strong communication and interpersonal skills. • Proficiency in using office equipment and computer software • Experience with EMR system • Excellent organizational and multitasking abilities • Attention to detail • Multi-tasking