SUMMARY A CSA is responsible for anticipating guest needs and exceeding guest service expectations, all while providing a fun and exciting atmosphere. Cashiers are responsible for assisting guests in various areas, in many capacities, and following Red Hawk’s high standards of quality Guest satisfaction. DUTIES AND RESPONSIBILITIES • Greet and respond to guests in a friendly and positive manner with a sense of urgency. • Operate scanners, registers and all POS systems. • Count money in cash drawer at the beginning of the shift to ensure accurate pars. • Perform basic math functions to collect and process payments for all activities purchased. • Receive payments by cash, credit card or vouchers and issue receipt, credits and/or change to guest. • Take coupons and passes and scan or input them correctly in the Point of Sale system. • Verify personal information on guest ID. • Schedule activity times. • Observe, instruct and monitor Guests for safety and guideline adherence. • Assist with Guest recovery and notify manager to ensure positive Guest experiences. • Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers. • Work as a team player in meeting guests needs, and actively contribute to the efforts of other departments. • Attend all required department and company meetings and training sessions.Maintain a clean work area. • Knowledgeable of facility emergency procedures. • Perform Opening, Running and Closing department duties as assigned. • Follow proper uniform guidelines. • Display excellent communication skills both verbal and nonverbal. • Performs all other duties as assigned. QUALIFICATION REQUIREMENTS • High School Diploma or GED preferred. • The desire and ability to be pleasant, upbeat and sociable throughout the workday. • Work varying days, nights, holidays and weekends. • Show an eagerness to learn new skills and systems. • Prior guest service and cash handling experience is strongly preferred. PHYSICAL REQUIREMENTS • Walk or stand for extended periods of time. • Must be able to lift up to 15 lbs. on a regular and continuing basis. • Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 25lbs. • The ability to communicate quickly and accurately. • The work environment may include bright, dim or flashing lights and loud sounds. • Requires manual dexterity to use and operate all necessary equipment. • Be able to understand, follow and maintain safety standards at all times.