DUTIES AND RESPONSIBILITIES • Adheres to all departmental and property policies and procedures regarding guest service standards. • Responsible for providing a constant supply of clean linens for the entire hotel. • May be responsible for cleaning hotel guests’ personal items. • Ensures work area is neat and orderly • Sorts, washes, dries, folds, and stores linens according to established procedures. • Sweeps and cleans work area and cleans/mops restrooms. • Performs routine maintenance on the laundry equipment, such as cleaning dryer traps and greasing flat ironer. • Maintains production output according to level of room occupancy. • Assists vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. • Counts and processes reclaimed items. • Weighs and counts all received linen. • Keeps accurate records of delivered and received linen counts from all receiving departments; maintains daily worksheets. • Maintains strict confidentiality in all company matters • Delivers quality products, and service that meets the guest needs • Works in a clean, sanitary, safe, and organized manner abiding by all health and safety regulations • Maintains a professional appearance and acts as a role model according to the established grooming and appearance policy. • Stay informed on department and property knowledge and promotions • Performs all other duties as assigned. QUALIFICATION REQUIREMENTS • Previous casino/hotel industry experience preferred but not required. • High school diploma or general education degree (GED) preferred but not required • Must present a well-groomed appearance • Must perform duties with a sense of urgency • Must be able to work as a team with other employees • Six months of previous cleaning and laundry experience preferred. • Must have effective written and verbal communication skills • Basic understanding of computerized systems. • Ability to effectively and efficiently move around work area. • Ability to use all equipment associated with the position • Ability to inspect laundry items, maintain inventory control and perform all associated recordkeeping. • Must have ability to stand and/or walk for up to 8 hours per shift. • Requires the ability to twist and lift up to 50 pounds, and push/pull loads of up to 100 pounds, so as to be able to load, wash, and store laundry items. • Ability to sustain a high level of confidentiality and professionalism. • Ability to maintain a high level of energy. • Ability to work collaboratively and communicate effectively with team members at all levels of the organization. • Highly organized and detail oriented • Applicants should possess exceptions interpersonal and communication skills • Must be at least 21 years of age.