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Travel Center Customer Service Representative

Redhawkcasino · redhawkcasino.com
Placerville
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The job in short

Travel center customer service.

Details

Found
29 d ago · posted 2026-06-10
Location
Placerville, CA

Full description

DUTIES AND RESPONSIBILITIES Provide excellent customer service. Example: If two employees are on duty and only one is running a cash regis¬ter while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immedi¬ately in order to provide fast and friendly service to the custom¬er. • Complete all shift duties as assigned. • All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized: • Follow company policies regarding cash control, proper safe operation. • Follow correct vendor check-in procedures. • Complete all end of shift paperwork. • Pay immediate attention to any spill or other hazardous condi¬tion. • Other duties may be assigned from time to time by the Store Manager. QUALIFICATION REQUIREMENTS • Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word. • Pass all required training including alcohol, tobacco, UST and food handler testing. • Eighth-grade level math competency in order to make change, complete shift re¬ports, and account for numbers of a variety of products during vendor check-in. • Sufficient visual acuity to check identification. • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment. • Ability to lift up to 50 pounds, carrying cases of soft drinks, beer and juice, etc. at least once per shift. • Ability to stock shelves and coolers, including entering and working in a cooler at a temperature of 36 degrees up to 30 minutes at a time. Performance Indicators: • Cash variances. • Site standards. • Customer service. • Commitment to the store and team.

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