As a Ski & Snowboard Shop Supervisor, you’ll help lead a team while ensuring guests receive friendly, knowledgeable service and properly maintained equipment. You’ll oversee daily shop operations, support staff, manage retail transactions and inventory, and work hands-on with skis, snowboards, boots, and bindings. Key Responsibilities: • Supervise daily Ski & Snowboard Shop operations and staff. • Assist with hiring, scheduling, training, evaluating, and disciplining employees. • Provide exceptional guest service and respond positively to questions and comments. • Maintain and service ski and snowboard equipment, including tuning, mounting, and binding adjustments. • Test skis, snowboards, and bindings to ensure equipment is properly functioning and safe. • Assist guests with checking in and out rental equipment and ensure proper fit of skis, snowboards, boots, and poles. • Operate cash registers and credit card machines, process payments, and provide accurate change. • Maintain accurate sales, pricing, inventory, and operating records. • Reconcile cash and sales receipts and prepare daily transaction records. • Enter and maintain inventory, cost, and pricing information. • Monitor merchandise levels and order products or prepare requisitions as needed. • Ensure employees follow established security, sales, cash-handling, and recordkeeping procedures. • Implement and enforce departmental safety procedures and company policies. • Provide coaching and take appropriate corrective action when necessary. • Maintain a clean, organized, safe, and welcoming shop environment. • Perform other duties as assigned.