*Role not eligible for sponsorship* RESPONSIBILITIES • Coordinate and collect required documentation from clients, vendors, and internal stakeholders to meet loan closing deadlines. • Order and review third-party reports including title, appraisal/evaluation, UCC searches, environmental screens, flood determinations, and insurance. • Ensure proper documentation and loan coding in compliance with regulatory requirements. • Review loan documents for accuracy and completeness, escalating issues as needed. • Validate and maintain accurate loan data in the loan origination system. • Research and resolve loan issues promptly. • Collaborate with third parties (title company, Insurance agency, etc.) to ensure requirements of loan closing are met. • Perform or request maintenance and servicing on commercial loans, as requested. • Attend and participate in loan assistant meetings. • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks • Deliver a consistent, high level of service within our Serving More standards • Other duties as assigned COMPETENCIES • Interpersonal/Customer Service Skills • Written and Verbal Communication • Ability to understand and follow directions • Adaptable to change • Basic Computer Skills • Organizational Skills/Detail Oriented • Able to Multi-Task or Juggle Priorities • Ability to work as part of a team SCHEDULE Office hours are Monday through Friday 8:00am to 5:00pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. A flexible work arrangement is available for this position after training. May have the option of working from home three days a week. Please speak to the hiring manager for more information. Physical Requirements This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.