Join Our Heart & Vascular Center as a Patient Services Specialist! Are you passionate about helping others and delivering top-notch customer service? We’re looking for a full-time Patient Services Specialist to join our friendly, positive, and dedicated team! Why You’ll Love This Role: • We’re committed to investing in you! • Make a meaningful impact in patients' lives every day • Be part of a supportive and welcoming team • Enjoy a Monday-Friday schedule (8:30 AM - 5:00 PM) – NO nights, weekends, or holidays! • Work in a professional medical setting where your customer service skills shine What We’re Looking For: ✔ Previous customer service experience in a medical setting ✔ Bilingual (Spanish & English) preferred, but not required ✔ A warm, friendly, and patient-focused attitude If you're ready to be part of a team that truly cares, we’d love to meet you! Apply today and take the next step in your career with us. Patient Services Specialist – Key Responsibilities • Greet & assist patients and physicians with a professional, friendly attitude • Manage patient flow – check-in/out, keep appointments on schedule • Maintain accurate records – update demographics, insurance, and appointments • Handle communications – triage calls, schedule via E-fax, email, text, and phone • Organize medical records – retrieve and manage patient files • Stay efficient & professional – multitask in a fast-paced environment with a positive demeanor • Collaborate with clinical staff – ensure seamless coordination between providers and patients • Deliver excellent customer service – create a welcoming and supportive experience for all patients QUALIFICATIONS • High school diploma or equivalent. • Clerical: typing filing, scheduling, computer, phone and people skills • Excellent customer service; strong computer skills; outstanding communication; multitasking skills are required. • Ability to multi-task in a fast-paced environment. • Bilingual (English/Spanish) preferred. • Patient care background and/or medical scheduling experience required. BENEFITS Valley View offers a robust benefits package designed to support your health, well-being, and financial future: • Medical, Dental and Vision • Annual Bonus based upon organizational and individual performance. • Flexible Spending Account (FSA) • Generous Paid Time Off accrual • Tuition Assistance • 401(a) and 403(b) plans • Employee Assistance Program • Employee discount on Valley View Services • Use of Sunlight and Aspen SkiCo day passes • Access to Sunlight and Aspen SkiCo day passes • Exclusive discounts at local gyms. APPLICATION SUBMISSION END DATE Application window will close upon successful hire of qualified candidate