POSITION TITLE: Beverage Clerk DEPARTMENT: Beer and Wine REPORTS TO: Beverage Manager FLSA STATUS: Non-Exempt SUMMARY To operate a cash register and check-stand efficiently and courteously in a manner that will conform with all front-end procedures and company policies. Beverage clerks are also expected to ensure customer satisfaction by giving prompt and courteous service to all customers that enter the Café. ESSENTIAL JOB FUNCTIONS: (The following duties are included but not limited to) • To run the cash register for a large portion of the work shift and work within the confines of the cashier accountability policy. • To maintain an acceptable level of inventory in order to maximize sales and control out of date product by proper rotation and replenishment throughout the shift. • Preserve excellent levels of internal and external customer service at all times. • Identify customers’ needs and respond proactively to all of their concerns • To ensure proper levels of food available in the café at all time. Proper communication with the Deli Department on these needs throughout business hours. • To also provide training to all new café employees on the products and procedures within the Beer and Wine department to ensure all employees are knowledgeable on the products. • To maintain a good relationship with all beverage vendors and wine vendors with regular communication. • To communicate department concerns and objectives with store management and Beverage Manager. • Comply with all health, safety, and PLCB regulations. • To enforce, oversee, and follow Beer and Wine policies pertaining to alcohol sales and identification of those purchasing alcohol in the store. • To greet all customers to our store and be observant to their needs while working. • To abide by all Redner’s Markets policies and procedures set forth by the employee handbook. SUPPLEMENTAL JOB FUNCTIONS: • To physically handle merchandise within the department while filling the shelves and coolers with the required products. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Must be at least 18 years of age. • Strong communication skills for dealing with customers, employees, and vendors. • Must be able to stand on your feet for the entire work shift. • Must be able to lift up to 40 pounds for 30% of the time working.