Company Description Lumina Agency Inc is a forward-thinking organization dedicated to delivering high-quality creative and operational solutions. We value precision, collaboration, and continuous improvement. Our team thrives in a professional environment where attention to detail, adaptability, and growth are encouraged. At Lumina, every role plays a vital part in bringing ideas to life and supporting efficient production processes. Job Description As a Client Relationship Representative, you will serve as a key point of contact between Lumina Agency Inc and our clients. This role is ideal for individuals who excel at communication, enjoy building trust-based relationships, and are passionate about delivering outstanding service while supporting business objectives. Responsibilities • Build and maintain strong, professional relationships with clients • Serve as a primary contact for client inquiries and ongoing support • Understand client needs and provide appropriate solutions and guidance • Coordinate internally to ensure a seamless client experience • Maintain accurate client records and documentation • Proactively identify opportunities to enhance client satisfaction • Represent the company with professionalism and confidence at all times Qualifications • Strong communication and interpersonal skills • Ability to build rapport and trust with diverse clients • Excellent organizational and time-management abilities • Problem-solving mindset with attention to detail • Ability to work both independently and as part of a team • Professional attitude and customer-focused approach • Willingness to learn and grow within the company Additional Information • Competitive salary ($47,000 – $52,000 annually) • Clear growth and advancement opportunities • Ongoing training and professional development • Supportive and collaborative work environment • Stability within a growing and reputable company