DUTIES AND RESPONSIBILITIES: • Hiring/ Staffing: in cooperation with Human Resources, trains and supervises assistants, outside staff, and shop staff. • Completes employee evaluations in a timely manner and coordinates processes with Human Resources. • Implements company and departmental policies and procedures and schedules regular staff meetings. • Oversees all golf services and operations including but not limited to golf-related purchasing, cart maintenance and usage, tee-time reservations, starting and monitoring play. • Enforces all rules and regulations governing golf course usage. • Coordinates golf operations with Golf Course Maintenance Department and maintains close working relationship with Golf Course Superintendent. • Reviews and reports financial variances at the end of each period. • Develops, in coordination with VP of Golf, annual operating budget and business plan. • Develops and manages an innovative tournament program that services all customer segments. • Maintains and oversees, in coordination with the Director of Retail, a profitable merchandise concession that is consistent with patron demographics and needs. • Establishes retail sales goals and forecasts with Director of Retail and monitors and analyzes reports. • Supervises physical inventories and the display of merchandise and assists in the development of necessary systems to safeguard inventories. • Implements cash and systems controls to ensure the safekeeping of assets, inventory, and resources. • Oversees and approves all weekly golf staff time sheets, payroll, purchase orders, and invoices. • Oversees the preparation of reports required by the VP of Golf. • Oversees, monitors, and promotes the development of the assistant golf professionals in the PGA PGM program. • Thinks innovatively regarding day-to-day operations and presents new operational ideas to the VP of Golf. • Works closely with lodge partners to ensure an exceptional experience for all guests. • Updates Bulletin Boards with current information. • Plays with membership and maintains competitive level golf skills. • Instructs Jr. Clinics and other clinics as necessary. QUALIFICATIONS/REQUIREMENTS/EXPERIENCE/EDUCATION: • PGA member for at least 3 years. • 3-5 years of management experience. • Must have customer service, training and supervision of staff, fiscal experience, and tournament organization skills. • 10 or more years of experience in the business (under P.G.A. requirements) preferred. • PGA PGM Completion (or business school) required. • PGA seminars preferred. • Must be able to motivate and lead staff. • Must have excellent computer skills. SAFETY RESPONSIBILITIES AND REQUIREMENTS • Actively demonstrates, encourages, trains and models safety rules and guidelines in accordance with company, OSHA, EPA, DNR, and other state and federal law requirements. • Demonstrates and documents safety training and orientation for all employees. • Investigates loss producing incidents and reviews prevention recommendations with all employees. • Takes personal responsibility for safety every day. Benefits: • Medical, dental, vision and life insurance • Teladoc and True Life Care programs • Paid time off: vacation (two weeks at date of hire), sick, personal days, and 10 holidays • 401(k) with company match • Flexible spending and health savings accounts • LTD and STD • Employee Assistance Program • Employee discounts: food, retail merchandise, boat rentals • Golf privileges