Summary The Director– Provider Services leads the growth and performance of healthcare staffing in the Provider Services (Physicians, NPs, PAs) division. This role manages full-cycle operations, including recruitment, talent pipelines, account management, new business development, and overall team performance. You’ll be working with • HR, Compliance, Finance, and Marketing to streamline processes and scale workflows. What you’ll be doing • Develop and execute sales, recruitment, and expansion strategies to hit revenue and profit targets. • Hire, coach, and manage recruiters and account managers while building a culture of accountability. • Oversee client retention, build healthcare provider pipelines, and align recruitment with client demand. • Establish and monitor KPIs (placements, fill rates, gross profit) to identify gaps and drive results. • Partner with HR, Compliance, Finance, and Marketing to streamline processes and scale workflows. Uphold our Core Values • We Build Trust: We do what we say. We act with integrity and accountability. We earn confidence through transparency and results. • We Move Forward: We embrace innovation and continuous improvement. We challenge the status quo. We adapt and grow to meet the needs of tomorrow. • We Lead with Care: We put people first. We build meaningful relationships. We improve lives through empathy, respect, and service. Leadership responsibilities • Lead the Provider Services team and manage associated work processes • Establish performance standards and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals • Execute supervisory responsibilities in accordance with the organization’s policies and procedures Other duties as assigned What we’re looking for • High school diploma or equivalent • 4+ years of experience in the healthcare staffing space • Proven success managing staffing operations, sales, recruitment, and account management teams; Ability to build and maintain productive working relationships with cross-functional coworkers • Deep understanding of profit margins, healthcare trends, and data-driven decision-making via CRM/ATS systems. • Expert communication, negotiation, and relationship-building abilities in a fast-paced environment; effectively work in a fast-paced and complex environment and maintain a sense of urgency • Proficiency in Microsoft Office Outlook, Word, Excel It would be nice to have • College degree preferred; Will accept any suitable combination of education, training, and experience • Experience managing recruiting staff to include coaching, performance reviews, problem resolution, process compliance, and reporting in Provider Services Compensation and Benefits $125,000-$155,000 per year depending on experience, plus a variable bonus plan Benefits (Start Day 1!): • Medical, Dental, Vision, Life, and Long-Term Disability • Short-Term Disability, Accident, Critical Illness • Legal Assistance, Identity Protection, Pet Coverage • Retirement Plan with Employer Match • Generous vacation plan + 8.5 paid holidays