The Director of Operations is an experienced operation executive who generates significant impact through the strategic and tactical direction of receiving, warehousing, delivery & distribution and logistics for the Company. This position directs and develops department heads in supply chain and distribution. This position reports directly to the President and serves as a member of the executive team. Since opening our doors in Houston, Texas in 1972, Groves Industrial has been a trusted partner for key industries throughout the Gulf Coast. We strive to provide world-class service to help you select and use the best products available on the market today. With over 100 years of combined sales experience, we’re more than a supplier—we’re your ally in success. Learn more at www.grovesindustrial.com. DUTIES AND RESPONSIBILITIES: • Develop and direct the management of the company’s fulfillment/distribution centers that will ensure fast and accurate order processing, inventory control, proper and timely receipt/stocking of goods, cost-efficient shipping direct to customers and effective processing of returns • Manage logistics and outbound transportation processes, negotiate parcel freight programs • Implement improved processes and management methods to generate higher ROI through workflow optimization • Lead with a business owner mindset – providing financial discipline and identifying the key levers to enhancing profitable performance • Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations • Interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements. • Continuous improvement of our processes that are evaluated through clear and relevant performance metrics; presents suggestions to President for consideration • Leads collaborative interdepartmental process improvements to deliver absolute reliability to our customers • Troubleshoot issues that impact supply chain • Regularly look for ways to reduce costs and waste using a variety of analytical tools • Identify and implement KPI metrics to measure and improve performance • Serve as a Safety Champion for the organization and warehouse operations by actively participating in the Corporate Safety Committee, promoting a strong workplace safety culture, and collaborating across departments to advance safety initiatives, improve practices, and support a safe working environment for all employees. • Identify competitive strategies and evaluate, adjust or redraft the organization’s programs, accordingly, ensuring thorough communication of imperatives and action items to the team(s) • Provides leadership for employee relations through effective communication, coaching, training and development of their management team and their direct reports • Other duties as assigned SKILLS AND EXPERIENCE REQUIRED: • Bachelor’s degree required and 10+ years of related experience in operations or supply chain management; or equivalent combination of education and experience; MBA or Master’s degree preferred • Industrial distribution experience required • Financial Management and Business Acumen • Effective communication and presentation skills • Exceptional leadership and Problem Solving/Analysis skills • Excellent organizational, leadership, motivational, analytical problem solving and strategic thinking skills • Strong proficiency with Microsoft based technology programs (Word, Outlook, Excel, PowerPoint) • Experience with developing and monitoring operation strategies, data analysis and performance/operational metrics • Successful development, leadership performance management and coaching experience of all operation departments • Technical Capacity • Collaborate cross functionally, with strong ability to build solid relationships in teams, with peers and management; leads cross functional teams and initiatives • Experience in operations, manufacturing environments • Strong sense of urgency and accountability • Passionate, Adaptable, Customer Focused and Teamwork oriented PHYSICAL/MENTAL REQUIREMENTS: • Requires prolonged sitting, standing, bending and walking • Moderate to heavy use of hands in grasping, repetitive hand movement and finger coordination in keeping records and using a keyboard • Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone • High level of concentration, confidentiality and organization • Ability to multi-task Employment Opportunity Includes: • Competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing • Target Compensation: $105k-$125k salary Groves Industrial Supply is an Equal Opportunity Employer. Candidates are subject to post-offer background checks and a drug screen. #LI-Onsite