Company Description ​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company. EOE/M/F/D/V Job Description Reporting to the Tonga General Manager, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service • Assist Food & Beverage Servers in all aspects of the dining experience • Assist guests regarding menu items in an informative and helpful way • Ensure the proper set up of all side stations in the outlet in a fast pace environment. • Have knowledge of beverage lists and promotions • Have knowledge of all menu items, garnishes, contents and preparation methods • Follow outlet policies, procedures and service standards • Follow all safety and sanitation policies when handling food and beverage • Able to multitask and successfully execute duties in a fast manner. • Other duties as assigned • $26.60 per hour Qualifications • Previous high volume restaurant service experience an asset • Previous Point of Sale System experience an asset • Excellent communication and organizational skills • Strong interpersonal and problem solving abilities • Highly responsible & reliable • Ability to work well under pressure in a fast paced environment • Ability to work cohesively with fellow colleagues as part of a team • Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): • Constant standing and walking throughout shift • Frequent lifting and carrying up to 30 lbs • Occasional kneeling, pushing, pulling • Occasional ascending or descending ladders, stairs and ramps • Exposure to hot surfaces Additional Information All your information will be kept confidential according to EEO guidelines.