Company Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world. Job Description 1. Knowledge and Ability • To maintain an effective recruitment procedure to obtain the best talent in the marketplace at competitive, but responsible remuneration packages. • Ensure high quality procedures are in place, which are in line with legislative and company policy governing all the sub-functions of Human Resource Management. • Adhere to the Standard Operating Procedures & ensure the same by the security team. • Develop and implement contemporary recruitment methods to attract top quality candidates appropriate to the position and company needs • Provide coaching and mentoring to the team in order to improve operative efficiency. • Any matter which may effect the interests of Raffles Jaipur should be brought to the attention of the Management. • Assist the Director Of Talent & Culture to develop an annual and long-term Talent & Culture plan that identifies the organization’s Human Resources agenda as a component of the organizations overall Strategic Plan. • Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees. 2. Service • Foster Raffles Values; Authenticity, Humility, Excellence, Generosity, Graciousness, Stewardship • Internalize Raffles Brand personality; Charismatic, Cultured, Charming, Warm, Witty, Joyful • Treat every employee with respect and make them feel valued • Create relationship with employees that is based on open and sincere communication which leads to building long lasting trustful relationships • Go extra mile to make sure every guest needs are not just met, but exceeded. • Assist and support team members and other departments in order to ensure a smooth operation • Hire the right talent in the right position and ensure that existing talents are retained to have employees who exhibit higher engagement • Save cost and time by following innovative practices and implementing them to existing processes for adapting changing conditions • Never fail the Top 5 Service Excellence • Look at me • Smile at me • Talk to me • Listen to me • Thank me 3. Operations • Design methods for continuous improvement in the delivery of services by soliciting internal and external feedback, using best practice models and organizational goals. • To ensure that all Staff In-House Rules and Regulations are communicated, enforced, and reviewed annually. • Assist the Director of Talent & Culture to perform the various activities of the department, in the following ways: • Responsible for Maintaining and updating employee records, legal documents, policies and procedures and other personnel matters. • Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment. • Analyze the manpower requirement and recommend selection activities to meet the requirement. • Monitor present and future trends of local industry situation, legislation and recommend appropriate action. • Regularly inspect staff restaurant, locker rooms and locker and other facilities to ensure they are well operated and maintained. 4. Leadership • Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness. • Self-confidence, motivation, drive, and tenacity. • Ability to accept responsibility. • Ability to think strategically, inductively, and creatively. • And the propensity to recognize and acknowledge other peoples’ ideas 5.Values • Authenticity • Humility • Excellence • Generosity • Graciousness • Stewardship Qualifications Minimum 1 year experience on the same role.