GENERAL SUMMARY AND SCOPE Responsible for clerical functions, computer functions, patient phlebotomy duties, and other specimen collection procedures. • Retention Bonus: $2,500 - $5,000! (based on experience) ESSENTIAL TASKS, DUTIES, AND RESPONSIBILITIES • Greets patients and correctly, enters physician orders into the laboratory computer system obtaining any necessary information from the outpatients. • Performs patient registration duties as required. • Performs proper patient identification during all specimen collections. • Answers phones, completes requests, and relays messages. • Maintains current knowledge of all computer applications necessary to carry out job duties. • Provides clear and complete communication and documentation to co-workers, patients, and clients using all tools available. • Regularly demonstrates the ability to serve patients of all ages in the routine performance of duties. KNOWLEDGE, SKILLS AND ABILITIES • High school graduate or equivalent. Phlebotomy or Medical Assistant certificate preferred. • Previous phlebotomy experience preferred. • Must be currently certified in CPR/BLS (and recertified bi-annually). • Ability to work in a fast-paced environment and maintain a positive impression of the Medical Center at all times. Ability to handle sensitive telephone and face-to-face inquiries. • Computer skills required. • Ability to be mobile. • Ability to read and write small letters and numbers. • Punctual attendance at assigned work location is required. • Must possess a valid State of Ohio motor vehicle operator's license and be insurable under Firelands' auto policy. Employee must provide proof of personal automobile liability insurance coverage upon request. • Ability to communicate effectively in oral and written form to management, co-workers, patients, visitors, and members of the general public. • Ability to work in a safe and efficient manner and maintain an accident free work place, including ability to demonstrate a working knowledge of Medical Center emergency codes. • Ability to comply with OSHA regulations and CDC standard and transmission-based precaution recommendations and to utilize proper personal protective equipment. Ability to comply with provisions of applicable S.D.S. forms. • Successful completion of a ninety (90) day get‑acquainted period.