MedVanta is the nation's largest physician-owned musculoskeletal (MSK) platform, dedicated to helping individuals prevent injuries, improve movement, recover from musculoskeletal conditions, and access high-quality MSK care. Through a combination of innovative technology, clinical expertise, data-driven insights, and care navigation services, MedVanta delivers solutions that support prevention, performance, treatment, recovery, and long-term musculoskeletal health. The Central Billing Office (CBO) Accounts Receivable Representative is responsible for performing a variety of complex accounts receivable-related functions for the Central Billing office. The CBO Accounts Receivable Representative reports directly to the designated Central Billing Office leader. Duties include, but are not limited to: • Investigates and resolves denied claims. • Works and manages claims from all aging buckets, including posting, appeals, ARs. • Identifies and reviews delinquent accounts and pursues collection as needed. • Performs and documents follow-through efforts in a timely manner. • Coordinates medical record documentation to be submitted with appeals. • Communicates accurate patient and billing information to insurance carriers. • Prepares weekly status reports for review with management. • Assists with medical biller duties, including but not limited to handling insurance claims, submitting claims to insurance, collecting, posting, and managing patient account payments, and preparing and reviewing patient statements. • Other duties as assigned. Required Education & Experience • High School Diploma. • 2+ years of related experience, with experience in an orthopaedic setting preferred. • Proficiency with Microsoft Office suite of products well as electronic billing systems. • Extensive knowledge of insurance, benefits, medical terminology, and medical billing. • Experience working with billing and accounts receivable or both commercial and non-commercial payors. Competencies/Required Skills & Abilities • Strong interpersonal skills - ability to develop relationships and collaborate and influence in a centralized organization. • Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results. • Strong interpersonal, oral, and written communication skills with excellent self-discipline and patience. • Able to work independently. • Exudes professionalism in presentation. Physical Demands • Must be able to sit for long periods of time and lift up to 25 pounds • Must be able to use appropriate body mechanics techniques when performing front desk duties. • Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting. • Adequate hearing to perform duties in person and over telephone. • Must be able to communicate clearly to patients in person and over the telephone. • Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.