ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Assist employees, temporary staff, contractors, and vendors with event-day check-in and check-out procedures. • Verify employee credentials, event accreditations, and access permissions as required. • Support Human Resources with staffing logistics and workforce coordination. • Help direct employees, temporary workers, vendors, and NPO groups to assign work locations. • Assist with employee meal distribution and break coordination. • Launder, organize, distribute, and collect employee uniforms and equipment. • Maintain organized check-in areas and employee service stations. • Provide excellent customer service while assisting employees and guests with questions or concerns. • Ensure all associates are following venue safety protocols and company policies. • Assist with setup and breakdown of employee check-in areas and HR stations. • Accurately communicate event updates, scheduling changes, and operational information to staff. • Support additional event-day duties as assigned by Human Resources or Operations leadership. PREFERRED QUALIFICATIONS: • Must be at least 18 years of age. • Previous experience in customer service, event operations, hospitality, HR support, or staffing coordination preferred. • Strong interpersonal and communication skills. • Ability to work effectively in a fast-paced, high-volume environment. • Comfortable interacting with diverse groups of employees, vendors, and guests. • Ability to remain calm and professional under pressure. • Strong attention to detail and organizational skills. • Ability to follow directions and work independently when needed. • Basic computer and tablet proficiency preferred. • Reliable transportation to and from the venue.