About the Role: As an HVAC Technician - Service, you will be responsible for installation, maintenance, and repair residential HVAC systems. You will also be responsible for diagnosing and troubleshooting systems. Why You’ll Want to Work Here: • Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics • Performance pay directly tied to results – You deliver for us, we deliver for you • Benefits you will use – Full medical, dental, and vision packages including fully employer paid options • Secure your financial future – 401(k) with company match • We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends • Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of an institutional investor HVAC Technician - Service Key Responsibilities • Perform installation, maintenance, and repair of residential HVAC systems, including heating, cooling, and ventilation equipment. • Diagnose and troubleshoot HVAC system issues to identify the root cause of malfunctions and recommend effective solutions. • Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems before they escalate. • Install, repair, or replace components, such as compressors, motors, fans, thermostats, filters, and ductwork. • Collaborate with team members to coordinate work schedules, prioritize service calls, and efficiently complete assignments. • Communicate with customers in a professional and courteous manner, addressing their concerns, explaining repair options, and providing recommendations for system improvements. • Accurately document service activities, including equipment status, repairs performed, parts used, and time spent on each job. • Stay updated on industry advancements, best practices, and emerging technologies to continuously enhance technical skills and knowledge. HVAC Technician - Service Qualifications: • High school diploma or equivalent. • Proven experience as a Residential Service HVAC Technician or similar role. • Valid HVAC technician license/certification. • Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems. • Solid knowledge of HVAC codes, regulations, and safety standards. • Excellent problem-solving and troubleshooting abilities. • Exceptional customer service and communication skills. • Ability to work independently and efficiently manage time and workload. • Physical stamina and the ability to work in various weather conditions and confined spaces. • Valid driver's license with a clean driving record. HVAC Technician - Service Interpersonal Qualifications: • Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. • Exceptional problem-solving and conflict resolution abilities to improve things both big and small. • Highly organized, ability to act quickly while still having attention to detail. • Hold yourself to a higher standard and exhibit a high level of integrity.