Description As part of Neptune's commitment to excellence and continuous improvement, we are adding a Supplier Quality Manager to the Quality organization. This role owns the quality of incoming materials and components across the supply base — qualifying suppliers, driving supplier corrective action and performance improvement, and protecting production lines from defective purchased parts. This is its own standalone function within Quality, working closely with Procurement/Sourcing, Engineering, and site QC Managers on supplier qualification, incoming quality, and corrective action decisions. Responsibilities • Own the supplier quality program across mechanical and electrical commodity categories. • Lead supplier qualification, onboarding, and PPAP/FAI approval for new and changed components. • Plan and execute supplier audits: ISO compliance, process capability, and on-site assessments. • Manage the Supplier Corrective Action Request (SCAR) process from issuance through closure verification. • Monitor supplier performance metrics (PPM, on-time quality) and drive improvement programs. • Manage incoming quality hold, MRB, and disposition decisions with site QC Managers. • Provide supplier quality input during NPI, sourcing, and material specification development. • Develop and maintain the Approved Supplier List (ASL) in partnership with procurement. • Drive supplier process control, change notification compliance, and risk mitigation. • Lead cost-of-poor-quality recovery and supplier accountability for nonconforming material. Requirements • Bachelor's degree in Engineering, Business, or a related technical field. • 3+ years' experience in supplier quality, quality engineering, or a supplier-facing technical role within a manufacturing environment. • Demonstrated experience managing supplier qualification, audits, and corrective action processes. • Strong written and verbal communication skills, with comfort leading supplier audits, SCAR reviews, and supplier performance reviews on-site or virtually. • Sound, defensible judgment in MRB and material disposition decisions. • Excellent cross-functional collaboration skills, with the ability to respectfully engage and influence suppliers and internal partners across Procurement, Engineering, and Operations. • Flexible and adaptable to changing priorities and processes. Preferred Qualifications • Experience in the water metering, utility, or electronics manufacturing industry. • Familiarity with PPAP/FAI approval processes and ISO-based supplier audit methodology. • Working knowledge of root-cause analysis and corrective action (CAR/CAPA) processes. • Proficiency with quality/supplier tracking systems (e.g., Jira, Windchill, or equivalent QMS/SRM tools). • Highly motivated, hands-on, and able to work with minimal supervision. Travel Requirements and Work Environment • Typically requires overnight travel 20% – 50% of the time. • This role is work office based. Flexible and/or remote working options may be considered and are reviewed/approved by management. • Periodic travel to RoperMex and key supplier sites required.